Who are you here for?
Each situation is different. We’ll listen, talk things through and guide you towards the support that’s right for you.
I need support for myself
I am sleeping rough, sofa surfing or facing homelessness and need support.
Get SupportI’m worried about someone else
I have seen someone sleeping rough or know someone facing homelessness, who I think needs support.
Refer SomeoneI want to support Stay
I want to donate, volunteer or partner with Stay to help provide people with a place to call home and a brighter future.
Get InvolvedOur services provide the right support at the right time.
Our Services
Connection where it’s needed with Homeless Outreach
Providing immediate support and advice on the streets, including essential supplies and linking into local networks to help access safe accommodation and support.
A safe place to call home with Supported Accommodation
stayreferrals@staytelford.co.uk
Providing homely, supported accommodation when you need it most. Offering the stability and safety needed to enable you to focus on the next steps.
Building better and brighter futures with our Wider Support
Working with people to build on their strengths and develop the life skills, health, and wellbeing needed to maintain an independent and fulfilling life.
And we do so much more!
- Support
- Funding
- Community
- Events
- Careers
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Years tackling homelessness
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People were supported by the Stay Outreach Team in 2025
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Supported accommodation bed spaces
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People were provided with a safe and secure place to call home in 2025
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People supported across all Stay services every year
Our impact goes far deeper than
just those we directly help
Here for anyone in Telford and Wrekin facing homelessness, offering support, accommodation, and independence.
The work Stay do is incredibly important
They have really made a difference
What Stay means to the people they support
Any donation, small or large, makes a huge difference to Stay and helps us provide the services we offer.
Donate NowWe’d love to hear from you
There are many ways that you can get involved to help us achieve our vision. Whether you want to make an individual donation, discuss partnership opportunities or arrange a fundraising event, we are always grateful for anyone who wants to help us make a difference.
What’s our vision?
To end homelessness and empower people to rebuild their lives.
We help over 1000 people get back on their feet each year. Help us continue our mission.
Prevent the causes of homelessness.
To respond to the immediate needs of those who face homelessness.
To champion the needs of homeless or vulnerable individuals at every opportunity.
Keeping up to date on everything Stay, is a brilliant way to show your ongoing support.
Our Partners
We work with a brilliant cohort of organisations to provide extended support to the Telford and Wrekin Borough.
Frequently asked
questions
Here are our most commonly asked questions. If you still have questions or want more information on the services we offer, do not hesitate to reach out.
How do I know if I am legally homeless?
You may be legally homeless if:
- You have no legal right to live in accommodation anywhere in the world.
- You cannot get into your home, for example, because your landlord has locked you out.
- It’s not reasonable to stay in your home, for example, if you’re at risk of violence or abuse.
- You are forced to live apart from your family or the people you normally live with because there’s no suitable accommodation for you.
- You are living in very poor conditions, such as overcrowding.
I am homeless or at risk of becoming homeless in the UK. What do I do?
In England, your council must help if you’re legally homeless or will become homeless within 8 weeks. Help may include advice, emergency housing or longer-term housing. Contact your local council or check our Get Support page for more information about help in the Borough of Telford & Wrekin.
What causes people to become homeless?
Homelessness is a hugely complex problem. It is often caused by multiple interconnected issues in somebody’s life, including poverty, housing issues, poor mental health, domestic abuse, substance misuse, childhood trauma, neurodiversity challenges, unemployment, illness, bereavement, and relationship breakdowns, to name a few.
At Stay, we have a person-centred approach to our services – providing a safe and secure place to call home to those with a support need whilst providing the help they need to overcome their personal challenges.
What items are most needed by homeless charities?
Sleeping bags, hats, gloves, socks and personal hygiene items like toothpaste, toothbrushes, period products, shower gel, shampoo and first aid kits are always needed. Old mobile phones with chargers are great too, as we give them to people to access help and services.
Our tenants often arrive at their supported accommodation with nothing. Bedding sets, towels, cleaning products and non-perishable food (tins, packets of rice or noodles, biscuits, etc.) are gratefully received, also.
What can I donate that will help Stay and people facing homelessness?
Monetary donations are extremely important. By donating even a small amount to Stay, you will be directly helping local people experiencing or facing homelessness.
You can also donate gifts, which saves us from spending funds which can be used elsewhere. Please see the above question: What items are most needed by homeless charities?
Or you can donate your time or expertise by volunteering.
How can I donate to help people experiencing homelessness?
Donating is really easy – you can make a one-off donation or sign up to regular giving by joining our group of Stay Friends.