Our Work

Our Services

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Stay is a founder member of the Thrive Partnership, which was established in 2013 to provide a local response to the provision of support services in Telford and Wrekin. Thrive enables smaller, local support providers to compete in the commissioning of generic services, whilst focusing on their specialisms.

In 2013, Stay and Bromford Housing successfully tendered as lead providers for the provision of a generic floating support service in Telford and Wrekin, enabling all members of Thrive to expand their work and providing a first class responsive and planned service across all client groups.

For more information on Thrive visit the website:  www.inspire2thrive.co.uk

Person-Centred Support

Stay’s approach to person-centred support is based on the 8 Step Model that we previously trialled in one of our young families schemes as part of the Movisie cross-European research into homelessness. Initially developed by Petra Van Leewuen, working with young homeless people in the Netherlands, the model provides a model of support that focuses on aspirations and the achievement of goals towards achieving those aspirations.

What do we mean by Person-centred?

  • It is……..embracing the principles of independence, choice, inclusion, equality and empowerment
  • It is……..treating people with respect and dignity and supporting them in overcoming barriers to inclusion
  • It is……..tailoring support to the religious, cultural and ethnic needs of the individual
  • It is……..focusing on positive outcomes and the well-being of people and works proactively to include the most disadvantaged groups

‘………by ‘person-centred’ I mean we have to move away from mass-produced services. Services that too often created a culture of dependency and move towards a future that seeks to develop the potential that is in every single individual.’

(Ladyman, 2004)

‘Person-centred planning is based on learning through shared action, about finding creative solutions rather than fitting people into boxes and about working together over time to create change in the person’s life, in the community and in organisations.’

(Sanderson 2000)

How Stay supports young people

Fundamental to the success of a person-centred approach is the right culture. Stay embeds a culture that re-aligns power relations in the direction of the clients by:

  • Seeing the person first, not the diagnostic labels
  • Actively searching for a person’s gifts and capabilities in the context of community life
  • Strengthening the voice of the young person, and those who know the person best in accounting for their history, evaluating their present conditions in terms of valued experiences and defining desirable changes in life
  • Looking at individual learning styles as part of a thorough needs assessment, and developing the support plan through journals, maps, pictures and charts
  • Using ordinary language and images, rather than professional jargon
  • Regularly reviewing and evaluating the young person’s progress with them


Sarah Matthew & LeahAntoniaJamie













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